How to Win Friends and Influence People

Basic techniques in dealing with people

1st Not criticize, condemn or complain.
2nd Enter honest and sincere appreciation.
3rd Awakening in the other person an eager want.


Six ways to people like you

1st If you have a genuine interest in other people.
2nd Smile.
3rd Remember that the name of a person is that the person the sweetest and most important sound in any language.
4th Be a good listener. Other encouraging about themselves.
5th Talk with regard to the other person's interests.
6th Take the other person feel important - and sincerely.


Win people to your way of thinking

1st The only way to get the best an argument is to avoid it.
2nd Show respect for the other person's opinions. Never say: "You are wrong."
3rd If you are wrong, admit it quickly and emphatically.
4th Begin in a friendly way.
5th Get the other person say "yes, yes" immediately.
6th Let the other person can be a big part of the conversation.
7th Let the other person feel that the idea is his or her.
8th Try honestly to see what the other person's point of view.
9th Be sympathetic with the other person's ideas and desires.
10th Appeal to the nobler motives.
11st Dramatisieren your ideas.
12nd Throw down a challenge.


Be a Leader: How to change people without giving any offence or arouse resentment
A Leader's offer includes your employees frequently changing the attitudes and behaviour. Some suggestions on this:

1st Begin with praise and honest appreciation.
2nd Call attention to the mistakes indirectly.
3rd Talk about your own mistakes to criticize the other person before.
4th Ask questions, rather than direct orders.
5th Let the other person face.
6th Praise the slightest improvement and praise any improvement. Be "in your warm approbation and lavish in your praise."
7th Give the other person a fine reputation needs.
8th Use encouragement. Make the mistake apparently easy to correct.
9th Take the other person happy to do what you propose.